In September 2025, Warner Tech-care Products acquired Westone's audiology supplies business. With over 4,000 products in the Warner portfolio, you'll now have access to not only the products you know and love from Westone, but so much more! Not to mention extended customer service hours, LiveChat support while you shop online, and even lower pricing on some of your favorite items. 

We've been working closely with the Westone team to ensure a smooth and secure transition of your account, payment terms and other information so you won't miss a beat when it comes to your business.

Below are a few things we've already put in place to make this transition as easy as possible:

We're in the process of securely transitioning your account information to Warner Tech-care. There is no action needed on your part.

If you previously bought on credit terms, those same terms are in place with Warner Tech-care.

Pricing will remain the same. In some cases, you may see a savings on items you regularly purchase!

If you currently place your orders online, we are working on a seamless experience to warnertechcare.com for all of your shopping needs. We will notify you when your account is ready. In the meantime, please call our dedicated Customer Service team to place your orders via phone.

Don't have an online account on Westone.com or Warnertechcare.com but would like to see pricing, place orders online, check your order history and more?
Click here to get started today.

Regular Business & Customer Service Hours

Toll Free: 800-328-4757

Email: [email protected]

Monday - Friday, 7:30am - 6:00pm CST.

LiveChat available on the website during regular business hours.

Check out some of our most popular items!

For over 40 years, Warner Tech-care Products has been dedicated to equipping the hearing healthcare industry with the quality supplies and support needed to prevent and treat hearing loss worldwide. And we will continue to do so for years to come. 

Frequently Asked Questions

What products are available?
In addition to the over 4,000 items already available from Warner Tech-care, you will be still be able to order everything from Westone's supplies catalog.

Is Warner Tech-care Products selling earmolds now? 
No. We’ve acquired only the audiology supplies business from Westone. You can continue to order high quality earmolds from Westone just like always.

I was on credit terms with Westone. Will Warner honor my payment terms?
YES! Your payment/credit terms will remain the same with Warner Tech-care. We are working hard to ensure your daily business needs are not interrupted due to payment.

Who do I call if I have a issue/question with my order?
The Warner Tech-care Customer Service team is here for you! They are available Monday - Friday, 7:30am - 6:00pm CST. We also have a LiveChat option available on the website for your convenience during regular business hours.

Am I still able to place my orders online?
Yes. We have been migrating accounts and you should be ready to start shopping. Please be sure to reset your password on your first log in. If you have issues, please contact Customer Service.

I'm not currently a Warner Tech-care customer. Do I need to call/email to become one?
Nope, we've taken care of that for you, too! If you were a Westone customer previously, you are now a Warner customer. Feel free to order via phone (800-328-4757), email ([email protected]) or online (click here to start an online account).

Be sure to bookmark the "14th Edition Catalog" link at the top of the page for a PDF version of the catalog. If you'd like a hard copy, send us a note on LiveChat or email us at [email protected] and we'll sent it to you free of charge.